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Dispatchers provide services around the clock to receive telephone calls requesting police services and will dispatch police officers throughout the city. The dispatcher's duties are the epitome of multi-tasking. They need to be able to handle multiple phone calls including 9-1-1 calls, dispatch and receive radio communications, search computer files to aid officers, and enter data into CAD (Computer Aided Dispatch) software. Dispatchers function as the first step in the report taking process. One of their most important duties is watching over the officers to ensure they stay safe while responding to Calls for Service.


Records


The Records Bureau maintains all electronic and paper records generated by the Police Department. Information regarding requests for police records can be made by calling 623-333-7002. A charge of $5.00 is assessed up to a 20 page report plus 20 cents for each subsequent page. Requests must be paid in cash or money order at the time of the request and can be made in person or by mail. Once a request for a copy of a report is received by records personnel, a response is generally received by the applicant within ten working days; however, it may take longer depending upon the type of report and stage of investigation. To request a specific police report, provide as much information as possible on the Public Records Request form to the Records Bureau along with the payment.

Copies of Accident Reports can be obtained electronically from http://avondaleaz.policereports.us/.


Property & Evidence

The Property and Evidence Section is responsible for handling all found, seized, surrendered, and items of evidentiary value. Hours of operation are 8 AM to 5 PM, Monday through Thursday, by appointment only. Please call 623-333-7004 to schedule, and a valid State issued I.D. card is required for property pick-up. For information on unclaimed property please visit Unclaimed Property.


Public Information


The PIO releases information to the public, arranges and assists at news conferences, and prepares press releases. The PIO is the official channel of communication between the city, public, media and any other levels of government. The PIO is informed about any event that may have city-wide impact or concern and works directly with the Chief of Police.


Office of Fiscal Management

The Office of Fiscal Management (OFM) is charged with the responsibility of overseeing all aspects of the budget process in the Police Department. This includes managing all grants, auditing all cash transactions, preparing the annual budget, monitoring all expenditures, supporting all cost center managers, and working with the City’s Budget Office on all fiscal matters.

This Office is delegated the authority of fiscal oversight from the Office of the Chief and the Manager works directly with the Chief on all financial matters. While the OFM is managed by one Senior Management Analyst, this position interfaces with Police Department Cost Center Managers and the City’s Budget Office to provide oversight to the 16 million dollar police budget.

The Police Department budget is funded, primarily, by two funding elements; the City’s General Fund, and the Public Safety Sales Tax Initiative (Proposition 400) which was created from a voter approved initiative in 2003. In addition to these two funding elements, the department pursues other funding sources including State and Federal grants applicable to the mission of the police department.

Other responsibilities of OFM include: 
  • Conduct analysis and development of the Department's expense, revenue, forfeiture and overtime budgets
  • Monitor and analyze the overtime expenditures for the department presenting the results to Cost Center Mangers for analysis.
  • Processing vendor payments
  • Ordering and procuring of department supplies and equipment
  • Conducting financial audits of all cash handling processes
  • Provide grant oversight for all federal and state grant requests for the department and represent the Police Department on the City Grant Team


Internal Affairs

The Avondale Police Department accepts all complaints from citizens regarding the conduct of its employees. All complaints are fully investigated and documented to an appropriate conclusion in order to maintain the public’s trust and to protect employees from false complaints.

It is the right and duty of the City of Avondale to investigate thoroughly all allegations of involvement in criminal acts or misconduct by its employees. The objective of an investigation is to determine the truth.


Professional Standards Bureau

Background investigation
The background investigator performs all pre-employment background investigations on any new hires or lateral hires that would work in the police building. This particular function covers the new hire from application stage to hire date. This area also covers attending any recruiting functions and testing processes that the police department may have ongoing. For more information on positions within the police department and the hiring process visit the Police Department Job Opportunities page.

Policy & Procedures
The Policy and procedures analyst researches, develops and revises departmental rules and regulations. Departmental policies serve as the operational guidelines for various functions and employee conduct.

Training
The Professional Standards Bureau is also responsible for developing and coordinating training activities for department employees to ensure competent execution of duties. The training division tracks training records for all sworn and non-sworn employees.


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